Before placing a request, you are advised to check whether the item is readily available through the Library and/or online.
For journal articles:
For Australian theses:
Providing as much information as possible will assist the Document Delivery staff in verifying the citation and locating possible suppliers.
I want to request a DVD [or kit] but there’s no form for it. What should I do?
Use the book form and indicate that it is a DVD [or kit] after the title. Adapt the fields to provide as much information as you can to best describe the item. It’s not necessary to include information on where to obtain it, but include that information if you think it will be of assistance to us.
What is BONUS+?
The university library is a member of the BONUS+ reciprocal borrowing scheme. The BONUS+ catalogue allows you to do a single search across the holdings of all of the member libraries (13 members across Australia and NZ giving you access to over 7.2 million items). If the item you are looking for is in the catalogue, instead of filling out an interlibrary loan form, you can request it directly by using your staff or student ID card and selecting the campus library you want the item sent to. If you are a Masters/PhD student and need the item posted to you, select Eligible Direct Delivery.
There seems to be a book missing from the collection. Can I place an ILL request for it?
Sure. You may want to make a note that the item is missing from the shelves in the 'Additional information' field. We'll hunt for it and if we can't find it we'll place an ILL for it and arrange for the catalogue record to be updated so that others aren't looking for it too. We may withdraw it from the collection and/or arrange for a new (or updated) copy to be purchased.
Requests can also be placed using QuickSearch and a number of the Library's individual databases.
When checking the Find it! menu for an item in a search result, if there's no full text availability there'll be a prompt to Request document via Document Delivery Services.
The form will automatically populate with the information from the citation. Submit the request and then return to your results list to continue browsing.