Document Delivery Services: Information for
Libraries

INTRODUCTION TO THE DOCUMENT DELIVERY SUPPLY SERVICE

Federation University Australia Library is committed to resource sharing and will consider all requests to supply materials to libraries, including overseas libraries, municipal libraries and school libraries.

REQUESTS FROM LIBRARIES IN AUSTRALIA

The Library complies with the Australian Interlibrary Resource Sharing (ILRS) Code and Standard ILRS charges will be applied to all requesting libraries.

Information on our conditions of supply, requesting procedures and charges can be found in our entry in the Australian Interlibrary Resource Sharing Directory.

Requests can be made through the Libraries Australia Document Delivery (LADD) gateway. For non-LADD libraries, an email request can be made to the appropriate branch library (see Contact details) and payment is required upon receipt of an invoice following supply.

REQUESTS FROM LIBRARIES OVERSEAS

Requests from libraries overseas can be made by email to the appropriate branch library (see Contact details).

The preferred system of payment is via IFLA vouchers.

It is a condition of supply that interlibrary loans are returned via international registered mail.

FAQ

I'm a student overseas and your library catalogue shows a title I can't get in my country. Will you supply it to me?

No. We only supply to libraries and not to individuals. Our advice is that you contact the document delivery or interlibrary loans department of your institution's library (or your local public library, as the case may be), let them know that we have the item you require and ask if they can place a request to us on your behalf.

LIBRARY CATALOGUE

Check Federation University Australia's library catalogue for holdings information.

Contact Document Delivery Services

Requesting material from a Mt. Helen, Horsham or SMB campus collection?

Phone: +61 3 5327 9597

Email: docdel@federation.edu.au

NUC symbol: VFED

Requesting material from a Gippsland campus collection?

Phone: +61 3 5122 6537

Email: docdel.churchill@federation.edu.au

NUC symbol: VFED:G