Artificial intelligence tools are “computing systems that are able to engage in human-like processes such as learning, adapting, synthesizing, self-correction and use of data for complex processing tasks” (Popenici & Kerr, 2017, p. 2).
Generative artificial intelligence [GenAI] tools such as Chatbots can generate answers or information using natural language in conversations with humans (Currie, 2023; Loader & Nicholas, 2018). GenAI achieves this through learning from the patterns and styles of the original training data by predicting the likely words required to produce normal sentences and paragraphs in the output (Currie, 2023; Cotton, Cotton & Shipway, 2023).
ChatGPT (Generative Pretrained Transformer) is an example of a chatbot that learns from data sourced from web pages, books, and journal articles that are publicly available on the internet up to 2021 (Currie, 2023; Lo, 2023; Michel-Villarreal, et al., 2023).
