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Library 101: A user's guide: Services

Getting started with the Library



I want to know how to...
find the library opening hours
ask for help by phone, chat online or use Ask a Librarian

Search FAQs by topic, browse popular questions or 'Ask Us' your own questions. The Live Chat box is also available if you want to chat instantly with a Librarian.

request materials from other libraries using Intercampus loans

Intercampus copies allows you to request electronic copies of journal articles held at a library not your home campus.

access online resources and tutorials
add credit to my account for printing or photocopying


Printing & photocopying credit can be added online at the Follow Me Print payment gateway ( by paying with your credit card. Follow Me Print credit can be used for both printing and photocopying. Students at the Mt Helen, SMB, Gippsland, Berwick, and Horsham campuses can also add credit at the Information Desk in the Library. EFTPOS is available at the Mt Helen, Gippsland, Berwick, and SMB libraries. Instructions can be found here.

print from a Library computer


If you are using a campus networked printer you can print directly to any printer.

print from my own computer


Your can print using your own device on-campus or from home.


scan to an emailed document (single-sided or double-sided)
You can scan to email either single-sided or double-sided.

Printing & photocopying costs

A4 B & W Single $0.10
    *Duplex $0.20
  Colour Single $0.40
    *Duplex $0.80
A3 B & W    Single $0.20
    *Duplex $0.40
  Colour Single $0.80
    *Duplex $1.60

How can I connect to FedUni's wifi?