Before placing a request, you are advised to check whether the item is readily available through the Library and/or online.
For journal articles:
For books:
For Australian theses:
Providing as much information as possible will assist the Document Delivery staff in verifying the citation and locating possible suppliers.
I want to request a DVD [or kit] but there’s no form for it. What should I do?
Use the book form and indicate that it is a DVD [or kit] after the title. Adapt the fields to provide as much information as you can to best describe the item. It’s not necessary to include information on where to obtain it, but include that information if you think it will be of assistance to us.
There seems to be a book missing from the collection. Can I place an ILL request for it?
Sure. You may want to make a note that the item is missing from the shelves in the 'Additional information' field. We'll hunt for it and if we can't find it we'll place an ILL for it and arrange for the catalogue record to be updated so that others aren't looking for it too. We may withdraw it from the collection and/or arrange for a new (or updated) copy to be purchased.
Requests are placed through your My Library record (where you go to view and renew loans)*
*Authorised special requests are via a separate form
Requests can also be placed using QuickSearch and a number of the Library's individual databases.
When checking the Find it! menu for an item in a search result, if there's no full text availability there'll be a prompt to Request document via Document Delivery Services.
The form will automatically populate with the information from the citation. Submit the request and then return to your results list to continue browsing.